FAQ & Policies

Our insurers do not discriminate against medical conditions. So long as the DVLA/

doctor/GP have not imposed any restrictions then you are covered as standard.

You can find out whether a hirer is eligible to drive in Great Britain by using the

Government’s online tool here: gov.uk/driving-nongb-licence.

Currently, EU license holders under 70 years of age, living in the UK for longer than 12

months, who meet all the criteria mentioned above will be covered as standard.

If they have an EU driving license and have been living in the UK for less than 12

months but can supply two proofs, as described above, plus their passport, they are

covered as standard.

Anything outside of the above must be referred to the insurers please get in touch with us via our "contact us" form.

You will need written confirmation from the DVLA confirming the adjustments have

been made. This confirmation (usually supplied via email) alongside proof of

address, existing license and updated DVLA check code will suffice. Please contact us to help.

It depends on the number of points and the number of offences.

• If the hirer has any ban or disqualification this will need to be referred.

• If they have 9 points on their license for three x 3 point offences a £500 additional

security deposit will apply totaling £1000 for anyone aged 25 and over, and £1200 for 23 and 24 year old's.

• If they have a single 6 point offence (MS90, IN10) this will require a referral, please contact us via our "contact us" form.

• Two x 3 point offences or anything less than 6 points are covered as standard.

• One 4 point offence covered as standard

Our insurers have pre-authorised the following to be suitable as per the Driver

Referencing requirements:

• Valid DVLA licence check

• Copy of passport

• 2 proofs of address